September 3, 2025
To gain a clearer picture of today’s workplace, we surveyed 400 US–based office decision makers spanning workplace operations, office experience, and executive leadership.
Office occupancy and utilization
In the past year, office occupancy doubled, rising from 30% to 60%. Additionally, companies planning to reduce office square footage fell from 75% in 2024 to 46% in 2025.
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Policies and structure
According to the survey results, 46% of companies strongly suggest in-office policies, 42% mandate in-office policies and only 12% let employees decide.
Technology and tools
77% of respondents reported active investments in tools like wayfinding, digital maps, and occupancy sensors. AI-driven automation was also noted.
Office design and experiences
According to the survey data, most office decisions are still guided by hybrid policies and data rather than employee needs. Additionally, 82% of leaders were worried about maintaining their current office space.
Workplace operations
Confusion over ownership is a major contributor to policy challenges. Respondents cited the following as “owners” of workplace management:
Office Manager/Workplace Experience: 30%
Facilities and IT Teams: 23%
HR/People Teams: 20%
Department Managers: 20%
Executive Team: 6%
