Workplace Friction Calculator

Answer 20 quick questions to get your Workplace Friction Index score — a 0–100 measure of how much friction is slowing down your workday. The lower the score, the smoother your workplace.

Take the assessment

For each statement, select how often it happened to you in the past 30 days.

0 of 20 answered

Room availability

1A room booking was changed or canceled without notice

2You arrived at a booked room to find it already occupied

3You could not find an available room that met your needs (size, equipment, location)

4You spent more than 10 minutes searching for an available room

Desk availability

5You could not find an available desk or workstation when you needed one

6You spent more than 10 minutes searching for an available desk

7You had difficulty booking a desk near your team or in your preferred neighborhood

8You arrived to find your booked desk was occupied or unavailable

AV and technology

9Video conferencing equipment was not working properly (camera, display, speakers or other components)

10You were unable to connect your laptop to the room's display or AV system

11You had audio issues during meetings (echo, poor sound quality, microphone problems)

12You had to switch rooms or troubleshoot equipment, delaying the start of a meeting

Coordination

13You came to the office expecting to meet with a colleague, only to find they were not there

14You had difficulty finding out which colleagues would be in the office on a given day

15You struggled to find where a colleague was sitting or working in the office

16You missed an opportunity for in-person collaboration because you did not know someone was on-site

Policy

17You were unclear about when you were expected to come into the office

18You were affected by workplace policies that were applied inconsistently across teams or departments

19You arrived at the office unsure what resources (desks, rooms, equipment) were available to you

20You were not informed about a workplace policy change until it affected you

Answer all 20 statements to see your score
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