Data you give us
As you use the Service, we collect and store information that you provide when you answer questions or fill out forms or engage in other interactions on the Service. This includes places like account registration, contact forms, account profile, and "personas".
Data collected as you use the Service
We automatically collect and store information when you interact with the Service ("Usage Data"). By default we limit Usage Data access to Robin and its third party service providers who we use to deliver the Service to you (e.g. hosting). If you approve access by any other third parties, we also share applicable data with them for the purpose approved by you.
We store and access Usage Data using a few technologies downloaded to your device, such as your computer, browser, tablet, mobile phone, or wearable. This happens whenever you interact with our Service. Usage Data associated with your Personal Data provided via the Service becomes Personal Data too.
Usage Data includes things like:
- Details about your activities at a Robin location, limited to what you approved upon arrival.
- Ways to identify your device, such as your IP address, UUID, or other unique identifier ("Device Identifier"). A Device Identifier is a string that Robin automatically assigns to your Device to access the Service.
- Your Device functionality (e.g. browser, operating system, hardware, and mobile network).
- How you found the Service (e.g. referring website)
- Your activity in the Service, so we can do things like remember you and your preferences.
- Your Device's location.
- General information about your Device (e.g. characteristics, time of day, etc.).
We or our vendors may use a few methods to store or collect Usage Data ("Tracking Technologies"). Tracking Technologies may set and change settings on your Device.
We and our vendors may also use tools like web beacons ("clear gifs"), scripts, and images to help manage site content and usage.
These technologies help us understand the performance and usefulness of content in the Service. We use these insights to improve the content, products or services offered through the Service.
Tracking Technologies used by our service providers are not covered by this policy. We do not have control over them, but we do screen to make sure they have acceptable policies before integrating.
For our Tracking Technologies that are not required in order for us to provide the Service, we get your consent to our storage and collection Tracking Technologies in a few ways:
- Giving you transparent information in this Policy
- Allowing you to choose whether to allow certain third parties to access your data
- Giving you the opportunity to choose to disable cookies.
Third Party Tracking
Robin may use other Tracking Technologies (some which may not exist yet) in connection with the Service in the future. If we introduce new Tracking Technologies that change the types of data that we collect and the ways in which we use that data, we will update this Policy.
Third parties (including vendors) may also use Tracking Technologies in connection with our Service. They may collect information about your online activities across third party websites or services. We may not control those Tracking Technologies and we are not responsible for them. You consent to encountering third party Tracking Technologies as you use our Service. You also accept that this Policy does not apply to Tracking Technologies or practices of third parties.
"Do Not Track"
Some third parties have ways (e.g. Browser do-not-track signals) for users to control how online services collect their information. We do not currently take any action based on these signals, however this may change in the future.
Data third parties provide about you
We may combine information collected directly from you on our Service with third party records. This information allows us to give you a better experience by customizing content and opportunities to you. Unless disclosed otherwise, combined information becomes Personal Data under Policy.
Aside from the above, this Policy does not apply to information we receive about you from third parties. This includes if they have used our technology to collect and share information with us. If you have provided data to third parties and have concerns about how they use and share your data, you may wish to contact them to address your concerns.
Interactions with third party services
Parts of the Service may include certain interactions with third-party websites or applications. This functionality may involve the third-party operator giving us certain information, including Personal Data. When you register with the Service for example, you may have an option to link your account to a third party account (e.g. Google) to help the registration, log in and transaction process, or otherwise. If we offer and you choose to use this functionality in our Service, the third-party may send your Personal Data to us. We will treat it as Personal Data under this Policy because we collect it as a result of you using our Service.
We may also provide third-party sites' interfaces or links in the Service to help you send communications. For example, a share button for emailing links via the Service. These third parties may keep information used or provided in communications or other activities. These third parties' practices are not subject to this Policy. Robin may not control or have access to your communications through these third parties.
When you use third party services, they are responsible for their practices. We can only vouch for our services and policies, and cannot be responsible for their practices. Be sure to review third-party policies before using their tools on our Service.
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