How to fix event titles for meeting room calendars in Office 365 and Exchange

Setting up your Robin account? You’ll find the most up-to-date information in our Help Center.By default events scheduled on the meeting room calendars in Exchange and Office 365 will show the name of the organizer instead of the actual event title. Most offices will want more descriptive titles. This is easily fixed through some administrative configuration via Powershell.You'll need to create your meeting room calendars before you can change their titles.

Office 365 and Exchange in office design

This guide will allow apps like Robin to get the correct event titles and description for Office 365 meeting room resources. This is also applicable to other versions of Exchange. You'll need to make sure a couple things are configured first:

Like most things in life, there are two ways to do this. We'll start with the easy way.

The Easy Way

Download our Office365 room resource scriptUnzip the file and run “update_o365_room.bat”. Select “Yes” to run as an administrator. When prompted, enter your Office365 credentials:

Powershell login for Office 365

The script will run automatically and your meetings will now use the event name.

The System Administrator way

Run the Azure Powershell or Azure Cloud Shell as an administrator:

Run Azure Powershell as an admin

Enter the following command:$UserCredential = Get-CredentialA dialog should popup asking for user credentials. Enter your login information.

Powershell login for Office 365

Run the following command to connect to an Office365 session:$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirectionThen run:Import-PSSession $Session

Common Pitfalls

If you see an error similar to this (the red text in the screenshot below):Import-Module: There were errors loading in the format data file: Microsoft.PowerShell

Powershell error when import session

You'll need to run these commands:Set-ExecutionPolicy RemoteSignedEnter Y and run Import-PSSession $Session again.Run the command:Get-Mailbox -RecipientTypeDetails RoomMailbox | Set-CalendarProcessing -AddOrganizerToSubject $false -DeleteSubject $false -DeleteComments $false -RemovePrivateProperty $falseThis will allow Robin to correctly retrieve an event’s title and description for every room resource. Events scheduled on the room calendar will now show up in with the correct name. Private events will remain flagged as private.

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