What makes you trust your technology providers? Is it the reputation of a certain system? Ease-of-use must sway the decision, a good price point doesn’t hurt.
But when you really boil it down, the most important aspect of any platform or solution is security. When you disregard safety features and compliance standards, you put the business, the people and, most importantly, customer data at risk.
That’s why we are proud to add a SOC2 certification to our growing list of security certifications. Achieving this standard serves as third-party industry validation that Robin provides enterprise-level security for customer’s data secured in our platform.
What is a SOC2 Certification?
Sound important? That’s because it is. SOC2 is a compliance standard that SaaS companies acquire to showcase the operational efficiency of their systems. These reports demonstrate the extensive security and reporting controls that an IT vendor or provider has in place to protect confidential data.
After a month’s long observation and audit period, Robin has received its SOC2 report and has officially been certified to be SOC2 compliant.
There are five TrustService criteria that all requirements for SOC2 are tested against:
- Privacy: How are you collecting, using, retaining and disclosing data that is used by your company?
- Confidentiality: Does the data you mark confidential stay confidential when used by an organization?
- Security: Is your data protected against unauthorized access, theft, breach, or disclosure?
- Processing Integrity: Are all data processing systems complete, valid, accurate, and timely based on an organization’s needs?
- Availability: Where is data visible and is it ready to use as part of a business’s processes?
These criteria address different forms of security controls but not every SOC2 report addresses all of these criteria. Each standard, however, speaks to the completeness and rigor of an organization’s IT system. The Security criteria are the most frequently audited, particularly for first-time authentication.
Your Data is in Safe Hands
Robin now has certification in SOC2 as well as ISO 27001, both of which are key standards that enterprise organizations require when trusting companies with their data. Many Saas companies have one or the other, but few have both.
“We believe in protecting customer information and are committed to operational excellence. We also believe that the safety and security of your data should never be a question in your decision process,” says Robin CTO Brian Muse. “Instead, it should be a baseline expectation for all solution providers. We have made the necessary investments to walk the walk and hope other providers join us.”
This effort spanned multiple years and required the rollout of new technologies, processes, and coordination across every department in Robin. We are proud of this outcome because it means we can better serve workplaces around the globe.
Robin Powered Inc. was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SAAS companies worldwide. Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services which includes but not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, CSA STAR etc. For more information about Prescient Assurance, you may reach out them at firstname.lastname@example.org