Workplace experience is a proactive and human-centered approach to office design, technology, and culture to help everyone understand, use, and advance their workplace.
One way to think of workplace experience (WX) is as an ever-evolving ecosystem made up of everything that impacts employees’ ability to do their best work (including digital workplace experience or all the online tools and tech we interact with during the workday). Generally, workplace experience focuses on flexibility and visibility for all employees -- including the remote workforce -- resulting in improved recruitment, retention, and productivity.
Said another way, a positive workplace experience means every employee can step into their workplace and feel like it was made just for them.
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